Here at CoinLedger the pricing model for tax reports is based on the number of billable transactions per year. Here's an overview of the pricing packages we offer:
What is included under the Unlimited plan?
We take a staggered approach to pricing the high volume accounts with over 3000 trades. This means that when you exceed the transaction count of your current pricing plan you will simply be prompted to upgrade to the next pricing tier.
Here is a detailed breakdown of the pricing tiers for high-volume accounts.
Frequently Asked Questions:
I already paid for my report, can I update it?
Of course! Once you purchase a report, it’s yours - which means you can continue to edit, download, and even add transactions to it as many times as you’d like. You’ll only pay a second time if you exceed the original transaction count of the pricing plan that you purchased. In this case, you'll be prompted to pay the difference for the next pricing tier.
Do you offer discounts?
Right now our only active discount is for 15% off of tax reports for 2018 and previous years' reports. There's a possibility we will be running some promotions through our newsletter, so make sure to sign up for those updates.
What’s your refund policy?
We offer a 2 week, money-back guarantee for any customer that is prevented from getting an accurate a report due to a limitation in the software. Any customer who has purchased a report within the last 14 days and is unhappy with a limitation in our product is eligible. Our refund policy is explained here in detail.
What’s your pricing model?
Our pricing model is based on the number of billable transactions you make each tax season. This allows us to offer a pricing plan for everyone, from casual crypto investors to high volume traders.
What’s considered a billable transaction?
In regards to the pricing packages, a billable transaction is considered any of the following:
Taxable capital gains transactions
Taxable income transactions
Other crypto rewards
Taxable outgoing transactions
Transaction types which are NOT factored into the billable transaction count do NOT factor into your pricing plan
Deposits - non-taxable self-transfers
Withdrawals - non-taxable self-transfers
Uncategorized - excluded from report calculations until manually classified
Fees - included in your report calculations, but do not count towards your billable transactions
Does my pricing plan cover multiple years?
No. Tax reports are separate purchases for each year.
We’re a married couple, should we have one account, or two?
In most cases it is best for spouses to create separate tax accounts on our platform.
I’m a tax professional, do I have to pay to use CoinLedger?
It is actually completely free for tax professionals to use our platform. Tax reports are purchased by the client. After a client imports their transaction history and purchases a report, the client invites the Tax Professional to review their data and download the report.
These are some of the most common pricing questions we hear from our customers. If you have any further questions, please reach out to our Customer Support team at any time.