Important Note: For the best import experience, import this file directly into CoinLedger without opening or editing the file on mobile or desktop. Opening the file prior to import may result in formatting issues that cause import failure.
Review the following videos for a step-by-step walkthrough on importing your Crypto.com file to our software, or view the individual steps below! Note that these steps are for importing transactions from the Crypto.com mobile app - you can import your transactions from the Crypto.com Exchange via these steps. If you are a Crypto.com Exchange user, API keys are available for syncing your data directly; mobile app users must follow the CSV import method detailed here.
Video Guide - Short Version
NOTE: When selecting which wallet to download a transaction history from, please select crypto wallet. Selecting crypto wallet will include all of your transaction types, and is the most all-encompassing transaction history report Crypto.com offers. This ensures that your export captures all transactions, including fiat and card transactions, providing complete data for tax reporting.
Once you've downloaded the file from the Crypto.com app, please DO NOT open the file, and instead immediately import it into our software. As mentioned previously, opening the file before importing can cause it to fail.
Video Guide - Long Version
Step-by-Step Import Instructions
Step 1:
Login to your Crypto.com account and click on Accounts button along the bottom bar and then Transaction History icon on the top right of the screen.
Step 2:
Click on the Export Icon on the top right of the Transaction History page.
Step 3:
Under Transaction, be sure to select CRYPTO WALLET only, which contains all your fiat and card transactions as well. Select the earliest Start Date you have transactions for and End Date which will contain your full trading history. Then click on Export to CSV.
Step 4:
Then, under Export History, click on the Download button to download the newly-created CSV file to your phone. Please don't open the file in your phone. Instead, we recommend emailing or airdropping the file to your computer to download and import into CoinLedger.
Step 5:
You will receive a file in .csv format. Navigate to Step 1. Import. Select Add Account then choose the Crypto.com tab on CoinLedger. Click on Upload File and drag your CSV file into the box to import your transactions.
When importing a transaction history CSV, you will have the option to specify a start date for your import under the Drag and Drop Files Here box. This feature is designed to prevent duplicate data from being imported. You can access this feature by hitting the Import Settings drop down menu, as shown below, and then specifying a date for your import to start from. All transactions after this date will be imported. You should not do this if you are importing all of your transactions into CoinLedger for the first time. Best practices to avoid duplicate data include verifying 'Start Date' and 'End Date' in your Crypto.com export settings and matching them in CoinLedger import settings. If you need to update your transactions, you can either replace the old import by generating a complete new CSV file, or add only new transactions by specifying a start date after your last import and an end date covering recent transactions. Ensure that the date ranges in your CSV file align with your import settings to avoid duplicates.
Mac Users: How to Convert a Numbers File to a CSV:
When downloading a transaction history file from Crypto.com, opening the file on your desktop or mobile device can lead to formatting errors which will cause the file to fail to import. If you are a Mac user, this file will automatically open in Numbers, but you must convert it to a CSV before importing it into our software. Follow the steps below to convert a Numbers file to CSV: If you encounter syncing issues or have limited access to API connections as a mobile app user, the CSV import method remains your primary option. Ensure that you use the correct export tools and verify the transaction data before importing the file into CoinLedger.